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Payment Information and Policies

Our Payment Information and Policies page contains many of the common payment questions we receive from our customers . If the answer to your question is not found here or on other information pages on our website please don't hesitate to contact us directly.

What payment methods does Bashful Box accept?
Bashful Box accepts payment by Credit Card (Visa, Mastercard, American Express and Discover), PayPal, Interac Email Money Transfers (EMT) and Money Orders/Certified Cheques. Our checkout system allows you to choose one of the above methods of payment, then collects the necessary information that we require from you for that payment method. After creating your order you will then be presented with and Order ID and the "What's Next" actions that will provide the information necessary to complete payment for your order based on your payment choice.

Do I need a PayPal account to pay with a Credit Card?
No. If you are paying by credit card and you do not have a PayPal account PayPal will allow you to continue with payment as a guest. Simply look to the left where it says "Don't have a PayPal account?" and click the "Continue" link to complete payment.

How can I pay instantly with Debit through my bank account (Canadian residents only)?
If you bank online with BMO, CIBC, RBC, Scotiabank or TD Canada Trust you can send us an instant debit payment just like being in a brick-and-mortar store. Each bank has a slightly different process to send the transfer but all three require just 3 pieces of information:
  1. Our Interac EMT Payment Address
  2. Total Transfer Amount
  3. An Answer to a Secret Question
This information is provided to you after creating your order as well as links to your banks information pages on sending Interac Email Money Transfer payments.

I placed an order but haven't paid for it yet. How can I get more information?
If you still have the email receipt that was sent to you when you created your order you can click on the Order ID number which will bring you to a page on our website where you will be able to check the status of your order and follow the "What's Next?" steps to complete payment.

If you no longer have the email receipt you can check your order status on the order status page.

I paid for my order using my credit card and it was denied. What can I do?
You can visit the order status page and try completing payment again this time being sure to supply the exact billing address of the credit card you choose to use (the mailing address on your printed statment) as the shipping address for your order. Be sure to be precise and you shouldn't have any troubles.

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